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Here you can see the answers to the most frequently asked questions at a glance.

After booking, we ask you to pay a deposit of 30% of the total price booked. After receiving the deposit, we will send you a confirmation of the booking.

All prices quoted on the website include VAT. Breakfast is included in the room rates. Apartment prices are per unit and night including final cleaning. In summer season the Silvretta Card Premium is included in our rates. All prices are without visitor's tax (€ 3.20 per person and night; from 01.11.2024: € 4,20 per person and night).

In our hotel you have the possibility to pay in cash, by bank card (Maestro) or credit card (Visa or Mastercard).

Of course, there is. The bus stop (Galtür village square) for the free ski and hiking bus is only a 3-minute walk away.

Check-in is possible from 3:00pm on the day of arrival. If you arrive after 6:00pm, please inform us briefly. On the day of departure, please check out and vacate the accommodation by 10:00am at the latest.

The café and the hotel bar are open daily from 3:00pm.

Baby equipment (baby cot, highchair, bed guard) is available free of charge on request.

Our breakfast buffet is available daily from 07:30 - 10:00 am.

If you book one of our apartments, you can also book breakfast for an extra charge: € 18,00 per adult/day € 13,00 for children from 8 to 14 years of age € 10,00 for children from 4 to 7 years of age

In Winter our wellness area is open daily from 4:00 to 7:30 pm. On request, we also open the wellness area in summer. Bath towels are available for you at all times. If you also need a bathrobe and slippers, they are available at the reception.

Pets are only allowed in our hotel on request. They are generally not allowed in the Fluchthorn apartment and in the Silvretta, the Fädnerspitze and the Ballunspitze rooms.

There are the following discounts for children in an extra bed in the parents' room (2 full-paying adults):

  • 0-3 years free stay
  • 4-7 years 50% reduction
  • 8-14 years 30% reduction
  • 15-17 years 10% reduction

The child discounts do not apply when booking one of our apartments.

For stays of up to 4 nights we charge a short stay supplement of 10% on the room rate per person and night.

We are happy to give you a discount for stays of 3 weeks or more (21 nights).

You are welcome to use the free parking spaces directly at our hotel.

Our hotel is a non-smoking establishment. Smoking is only allowed on the balconies and in the outdoor areas. If this ban is not observed, we take the liberty of charging cleaning fees.

It is not so rare that things turn out differently than we think, and the booked holiday must be cancelled or interrupted prematurely.
  • The right of cancellation according to § 18 p. 1 line 10 FAGG does not apply. Instead, the provisions of the Austrian Hotel Industry Conditions apply:
  • You can cancel free of charge up to 3 months before arrival.
  • Between 3 months to 1 month before arrival, the cancellation fee is 40% of the travel price.
  • Between 1 month to 1 week before arrival, the fee is 70 %, in case of cancellation within the last week before arrival 90 %. In case of early departure, 100 % will be charged.
  • To save costs and inconveniences, we recommend getting travel cancellation insurance.
  • As a special service, we will be happy to take out the insurance for you. You will receive further information on this on your booking confirmation.
  • Please note: If you do not wish to get cancellation insurance, you will be liable for any costs incurred in the event of cancellation or interruption of your trip.

In summer, the Silvretta Card is included with every stay at the Berghotel Rasis.

For your convenience you can store your equipment in the designated ski cellar including boot dryer in our hotel.

Winter holiday at the Berghotel Rasis

Friends of Galtür
1 + 1 special

Whether ski pass, ski rental or ski course – one person pays, the second one is free and happy. 

Our “Friends of Galtür – 1+1 special“ is valid in the pre-season and for stays of a minimum of 3 nights.